Kissito Maple Grove - Lebanon, VA Nursing Home - For the Betterment and Care of Human Life

Frequently Asked Questions

Q: What Insurances are accepted?
A: Medicare, Medicaid, Private Pay, Private Insurance.

Q: Will Medicare-Part A cover patients stay in the facility?
A: Yes, however, patients must be Admitted to the hospital for three consecutive nights.  An Observation day/stay is not considered being Admitted to the hospital. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.

Q: Do you have Private Rooms Available?
A: We do have 4 Private Rooms and 56 beds Semi-Private.  You may request a Private Room but it will not be guaranteed.  Private rooms are utilized based on availability and facility need for isolation. 

Q: How often will a Physician or health professional visit?
A: Our Medical Director, Physicians, and Nurse Practitioners make frequent visits to our patients and facility.

Q: What are your visiting hours?
A: Out of respect for other patients and the safety of our staff we try keep visiting hours between 7 A.M. to 10 P.M.  We will try to accommodate everyone as much as possible to ensure they can spend time with their loved ones.

Q: Is smoking permitted in the facility?
A: This is a non-smoking facility for our residents.

Q: Can family members and loved ones bring the patients their favorite food?
A: As long as it stays within the parameters set by the Physician and Dietitian.  If the patient is being seen by Speech Therapy for swallowing difficulties the Speech Therapist will need to be consulted as well.

Q: Is there a phone and T.V. already in the room?
A: We have portable phones at our nursing station that the residents can use however if a phone or T.V. is requested it is the patients responsibility at this time.

Q: Does the facility have laundry services?
A: Yes, however if the patients family wish to do laundry they may as well.

For answers to these questions, or others, please call 276-889-0733.

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Kissito Healthcare - Maple Grove

318 East Main Street, Lebanon, VA 24266
Phone: 276.889.0733

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